We want you to love your jewelry! If you’re not satisfied, we’re here to help.
Returns:
- You may request a return within 14 days of receiving your item.
- Items must be unused, in original condition and packaging.
Non-returnable Items:
- Personalized or custom-made items
- Final sale products
Refunds:
Once your return is received and inspected, we’ll notify you and process a refund to your original payment method within 5–10 business days.
Exchanges:
We currently do not offer exchanges. Please return the item and place a new order.
To start a return, contact us at online@luxurydup.com with your order number.